Política de reembolso
Satisfaction Guarantee
At Waters Choice, Inc., we stand behind our products and offer a 100% money-back guarantee if we are unable to help you achieve the water quality you’re looking for.
If you have worked with our team and we cannot get your water where you want it to be, you may return the unused portion of the product for a refund of the purchase price (shipping fees excluded).
To be eligible for a refund:
- You must contact our support team within 30 days of receiving your product to begin troubleshooting your water issue.
- You must actively work with our team to diagnose and address the issue using the guidance we provide.
- Refund eligibility applies while you are actively engaged in the troubleshooting process with our team.
Refund eligibility ends if:
- The troubleshooting process is completed and a solution is achieved, or
- There is no response or follow-up from the customer for 30 days, or
- The product is fully used.
To begin the process or request a return, contact us at (208) 949-2800 or support@waterschoice.com before sending any product back. Please include the unused portion of the product and a copy of your receipt with your return.
We will make every effort to help you solve your water problems.
Our address for return shipping is:
Waters Choice
27 N Phillippi St
Boise, Idaho 83706, U.S.A.